btw77's Privacy Policy

When you use the btw77 platform, two types of information are collected from you: (a) information you voluntarily provide, and (b) information collected automatically.

1.1 Information You Provide

The following information may be collected for account registration, verification, and transactions:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form — never in plain text)
• National ID or passport number (for identity verification)
• Financial information: bKash, Nagad, Rocket number or bank account details (for deposits and withdrawals)
• Records of communication with customer support

1.2 Automatically Collected Information

When you visit btw77, the following technical information may be automatically logged:

• IP address and approximate location
• Device type, operating system, and browser version
• Date, time, and duration of visit
• Navigation activity within the site (which pages were viewed)
• Referral source (where you came from)
• Gaming history and records of betting activity

btw77 never sells your personal information. However, data may be shared with specific third parties in the following limited circumstances:

3.1 Payment Processors

Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, and banking partners. These organizations follow their own strict privacy policies and may not use the information for any other purpose.

3.2 Technology & Service Providers

Technical partners that assist in operating our platform — such as game software providers (organizations like Pragmatic Play, Evolution Gaming, and Spribe) — are given only the information necessary to provide their services. They operate under contractual data protection obligations.

3.3 Legal Obligations

We may be required to disclose relevant information in response to legal directives, court orders, or requests from legitimate authorities. In such cases, we will always disclose only the minimum necessary information within the limits of the law.

btw77 employs industry-standard technical and organizational measures to protect your information. Operating a secure platform is a core part of our responsibility.

5.1 Technical Security

• SSL Encryption: All data transmission occurs through encrypted channels, preventing third parties from intercepting information.
• Password Hashing: Your password is never stored in plain text — it is protected using strong cryptographic methods.
• Firewall & Intrusion Detection Systems: Active monitoring to prevent unauthorized access attempts.
• Regular Security Audits: Routine testing is conducted to identify potential vulnerabilities.

5.2 Organizational Security

• Data access is restricted on a need-to-know basis — only authorized staff can view specific information.
• Staff receive regular privacy and data protection training.
• Contracts with third parties include clear data protection obligations.

As a btw77 user, you have a number of rights over your own personal information. We respect these rights and are committed to responding to your requests.

7.1 Right to Access Data

You may ask what information we hold about you. Upon request through our support team ([email protected]), we will provide a summary of your relevant information.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request a correction. Keeping accurate information is also important for secure transactions.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, retaining some information may be mandatory in cases involving legal compliance, ongoing dispute resolution, or fraud investigations.

7.4 Right to Opt Out of Marketing Communications

You may request to opt out of promotional emails or communications at any time. Making this request will not affect essential communications related to the management of your account.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will generally endeavor to respond to your request within a reasonable time.

btw77 may update this privacy policy from time to time. It is normal for this policy to be revised to keep pace with changes in services, technology, or legal requirements.

9.1 Notification of Changes

For significant changes, we will display a clear notice to your registered email or on the platform. For minor editorial changes, only the "Last updated" date at the top of this page will be changed.

9.2 Use After Changes

Continuing to use btw77 after a policy change will be considered your agreement to the updated policy. If you do not agree to the terms of the new policy, you have the right to stop using the platform and to request that your account be closed.